Skip to main content
This article explains how to create and configure a new exam center from the In-Center dashboard.

​
Before You Begin

Ensure you have the following information ready:
  • Center name
  • Center type (Physical or Virtual)
  • Supported exam type(s) (CBT and/or PBT)
  • Google Maps location link
  • Time zone
  • Available accommodations (if any)
  • Contact name, number, and email
  • Workflow(s) (exam templates) to assign

​
Steps to Add a New Center

1. Open the Add Center Form From the In-Center dashboard, click Add Center in the top-right corner. A Workflow Templates page will open, displaying all available workflows. 2. Select Workflow(s) Choose one or more workflows (exam templates) that you want to enable for the center. These workflows determine which exams will be available at the center. After selecting the required workflows, proceed to the New Center form. 3. Enter Center Name In the Center Name* field, type the official name of the exam center. This is the primary identifier displayed in the dashboard. 4. (Optional) Enter Center Code In Center Code (optional), enter an internal reference code if required. You may leave this blank if not applicable. 5. Select Center Type Under Center Type*, choose one:
  • Physical — for in-person test centers
  • Virtual — for remote/online centers
6. Select Exam Type In Exam Type*, choose the supported mode(s):
  • CBT (Computer-Based Testing)
  • PBT (Paper-Based Testing)
A center can support one or both depending on availability. 7. Add Location You need to fill in the Location* field if the exam is physical. For this, you need to:
  • Search for the location or
  • Paste the Google Maps link of the center
Make sure it’s correct, as it will be shared with candidates during booking. 8. Select Time Zone From the Time Zone* dropdown, choose the correct time zone for the center location. This ensures accurate scheduling and slot distribution. 9. Choose Accommodations In Accommodations, select any supported accessibility or facility options such as:
  • Wheelchair accessibility
  • Service animal
  • Separate testing room
  • Extra time
  • Medical breaks
  • Food/water allowed
10. Enter Contact Details Provide the center’s point of contact:
  • Contact Name
  • Contact Number
  • Contact Email
11. Confirm Creation After verifying all required fields, click Confirm.
The new center will be successfully added to the In-Center dashboard and will appear in the centers list.

​
After Adding a Center

Once created, you can:
  • View it in the centers table
  • Open its Overview by clicking the center name
  • Access workflow-specific tabs for candidate management
  • Monitor status and upcoming distribution
  • Edit details later if needed