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Documentation Index

Fetch the complete documentation index at: https://docs.talview.com/llms.txt

Use this file to discover all available pages before exploring further.

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What are center attributes?

Center attributes are the core details that describe your exam center:
  • Center name and code
  • Location (address and map link)
  • Exam type (CBT, PBT, or both)
  • Operating hours (days and times the center is open)
  • Time zone
  • Contact name, phone, and email
  • Accommodations (accessibility options)
Any time you update these details in your organization, Center Sync automatically pushes the updated information to your partner organizations.

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How to update center details

1

Open the center

From the Centers list, click the center you want to update to open its Overview page.
2

Click Edit Details

In the center information panel, click the Edit Details button (pencil icon).Center overview page showing the Edit Details button and center information panel with name, location, exam type, operating hours, and contact details
3

Make your changes

Update any combination of:
  • Center name or center code
  • Location (update the address or Google Maps link)
  • Exam type
  • Operating hours (toggle days, adjust time ranges)
  • Contact name, phone, or email
  • Accommodations
For time zone updates, use the edit icon next to the Time Zone field directly on the Overview page.
4

Save

Click Confirm to save your changes. The sync to partner organizations begins automatically.

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What the partner organization sees

Once the sync completes, the partner organization’s copy of the center reflects your updated details. This includes:
Field updatedWhat changes in the partner organization
Center nameDisplayed name updates everywhere it appears
LocationMap link and address update
Operating hoursHours reflect the updated schedule
Time zoneSessions and slots are displayed in the new zone
Contact detailsContact name, phone, and email update
Exam typeCBT / PBT indicator updates
AccommodationsAvailable accommodations list updates
If you are making several changes at once, save them all together. Each save triggers one sync — batching updates is more efficient and reduces the brief Syncing window that partners see.

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Center status during sync

When you save changes, your center status temporarily changes to Syncing. During this time:
  • The center remains fully operational for your organization
  • Edits to the center are temporarily paused to maintain consistency with the partner side
  • Normal status resumes automatically once the sync completes (typically within seconds)
If you attempt to edit the center while it is in the Syncing state, the platform will show a message indicating that edits are temporarily unavailable. Wait for the sync to complete before making further changes.

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Frequently asked questions

Changes are usually reflected in the partner organization within a few seconds of saving. If a sync is already in progress (for example, because another change was saved just before), it will complete the current run and pick up your new changes in the next cycle.
Yes. The sync uses internal identifiers, not the center name, to match records. Renaming your center updates the name on the partner side — it does not create a second copy or break any existing mappings.
The change is synced immediately. The partner organization’s copy will show the updated exam type. Any existing slots or schedules that were tied to the previous exam type remain; consult your platform administrator if a structural change to schedules is needed.
Operating hours are configuration data — syncing them updates the displayed hours but does not automatically cancel or reschedule existing candidate bookings. Booking management remains with each organization.