Overview
The room and seat configuration of your center — often called the floor plan or seat map — is fully synced to partner organizations. When you add a new room, change its capacity, update seat identifiers, or remove a room, those changes flow to the partner side automatically. This ensures that the partner organization always has an accurate picture of your center’s physical layout and availability when planning candidate sessions.Room configuration that is synced
For each room in your center, the following details are mirrored:
Adding a room
1
Open the center overview
Navigate to the center from the Centers list and open its Overview page.
2
Click + Add Room
In the Rooms section at the bottom of the overview, click + Add Room.
3
Configure the room
Enter:
- Room name — the label that will appear in dashboards and session views
- Workflow step — select which exam step this room serves
- Capacity — the number of seats to initially allocate
4
Save
Click Confirm. The new room and its seats appear immediately in your center, and a sync to partner organizations begins automatically.
Editing a room
1
Locate the room
On the center Overview page, find the room in the Rooms list.
2
Open room details
Click the room name to open its detail view, then click Edit.
3
Update details
You can change the room name, workflow step assignment, capacity, or status.
4
Save
Click Confirm. Changes sync to partner organizations automatically.
Removing a room
1
Locate the room
On the center Overview page, find the room you want to remove.
2
Delete the room
Click the trash icon next to the room name.
3
Confirm deletion
Confirm the action when prompted. The room is removed from your center and the partner organization’s copy is updated accordingly.
Seat management
Seats are the individual positions within a room. They carry an identifier (for example,seat-1, seat-2) and are synced along with the room they belong to.
For how-to instructions on managing seats, see:
Room map view
The Room map button on the center overview opens a visual floor plan of your rooms and seats. This view is also available to partner organizations and reflects your current configuration.Frequently asked questions
If I rename a room, does the partner organization's room get renamed too?
If I rename a room, does the partner organization's room get renamed too?
Yes. The room name is a synced attribute. The partner organization sees the updated name after the next sync.
Can the partner organization add rooms to their copy of the center?
Can the partner organization add rooms to their copy of the center?
No. Room configuration is managed exclusively by your organization (the source). The partner organization’s copy reflects only what you have configured. Any local additions on the partner side may be overwritten on the next sync cycle.
Does changing a room's workflow step affect the partner organization's scheduled slots?
Does changing a room's workflow step affect the partner organization's scheduled slots?
The workflow step change is synced as a configuration update. Existing scheduled slots in the partner organization are not automatically cancelled. Review upcoming capacity slots in coordination with your partner if a workflow step reassignment would affect scheduling.
How do I know the sync has completed after a room change?
How do I know the sync has completed after a room change?
When you save a room change, your center’s status briefly shows Syncing. Once it returns to Active (or its previous status), the sync is complete and the partner organization’s copy has been updated.