Documentation Index
Fetch the complete documentation index at: https://docs.talview.com/llms.txt
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Overview
Center Sync is designed to mirror configuration — the structural definition of a center (its details, rooms, seats, schedules, and workflows). It does not replicate operational data — the day-to-day records that belong to each organization’s specific exam operations. The following information is never synced between organizations:Proctor and Lead assignments
Proctor and lead proctor assignments are not synced. Each organization manages its own proctoring staff independently. Your organization’s proctor roster is not visible to the partner organization, and vice versa. When the partner organization opens a planning slot, they assign their own team members to it.
This means:
- Your proctor assignments — visible only in your organization’s capacity view
- Partner proctor assignments — visible only in the partner organization’s view
- No crossover — neither side can see the other’s staff assignments through the center interface
If you need to coordinate proctor availability or coverage between organizations, use your existing communication channels outside of the platform.
Candidate booking data
Candidate bookings are not synced. When a candidate registers for an exam at a federated center, the booking record is created in the organization that manages the exam registration — not mirrored to other organizations. Each organization’s candidate list reflects only the candidates registered through their own workflows.
This means:
- Your candidate list — shows only candidates registered through your organization
- Partner candidate list — shows only candidates registered through the partner organization
- No shared view — you cannot see partner-side bookings from your center dashboard, and they cannot see yours
Session and check-in data
Session records, check-in status, candidate room assignments, and proctor activity logs are not synced. These records are produced at the time of the exam session and belong entirely to the organization running that session. They are not copied or visible to connected organizations.Exam scores and results
Assessment outcomes, scores, and result attributes are not synced through Center Sync. Each organization retains the results for the candidates it examined. Any cross-organization result sharing is handled through separate integration flows, not through Center Sync.Where to view this information
Even though booking and session data is not visible in the center dashboard of the other organization, the same operational information is accessible through the Exam module.| Data type | Where to find it |
|---|---|
| Candidate bookings | Coordinator → Exam module for the relevant tenant |
| Proctor assignments | Capacity → Slot view within each organization |
| Session records | Session history in the organization that ran the session |
| Check-in data | In-Center dashboard → Candidate tab in the relevant org |
Summary table
| Data | Synced? | Managed by |
|---|---|---|
| Center name and details | ✅ Yes | Source organization |
| Rooms and seats | ✅ Yes | Source organization |
| Schedules and planning slots | ✅ Yes | Source organization |
| Workflows and forms | ✅ Yes | Source organization |
| Proctor assignments | ❌ No | Each organization independently |
| Lead proctor assignments | ❌ No | Each organization independently |
| Candidate bookings | ❌ No | Organization where candidate registered |
| Check-in and session data | ❌ No | Organization running the session |
| Exam results and scores | ❌ No | Organization running the session |
Frequently asked questions
Why are bookings not synced?
Why are bookings not synced?
Candidate bookings are created and managed by the organization responsible for exam registration. Duplicating booking records across organizations would create conflicting versions of the truth — for example, if a candidate is rebooked or cancelled on one side, the other side’s copy would become stale. Keeping bookings within the registering organization avoids this problem and keeps each organization’s records authoritative.
If a candidate books through the partner organization, how do I know who is coming to my center?
If a candidate books through the partner organization, how do I know who is coming to my center?
Visibility into partner-side bookings is available through the Exam module on the coordinator tenant, where cross-organization exam logistics are managed. Your platform administrator can configure the appropriate access. Contact your administrator if you need this view.
Can we set up a proctor from our organization to appear in the partner's slot view?
Can we set up a proctor from our organization to appear in the partner's slot view?
Not through Center Sync. Each organization manages its own user directory and proctor assignments separately. Cross-organization staff management requires a separate configuration or user access setup by your platform administrator.
Is there a way to see a unified view of capacity across both organizations?
Is there a way to see a unified view of capacity across both organizations?
The Exam module in the coordinator tenant provides a combined view of scheduling and capacity across connected organizations. Speak with your platform administrator about granting the appropriate access to the relevant team members.