Documentation Index
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What is Center Sync?
When your organization shares exam center infrastructure with a partner organization, Center Sync keeps both sides aligned automatically. Any time you update your center’s details, rooms, schedules, or forms, those changes are mirrored to the partner organization — without any manual export or re-configuration on their end.Center Sync requires that a federation relationship has already been configured between your organization and the partner organization by your platform administrator. This guide assumes that setup is complete.
How it works
Your organization is the source — you own and manage the center. When you make a change (publish a center, edit details, add a room, modify a schedule), the platform detects that change and automatically pushes an updated copy of your center’s configuration to the partner organization. The partner organization receives a synchronized copy of your center. They can view and reference it, but your organization remains the authoritative owner. Any updates you make flow to them; changes made locally in the partner organization are overwritten on the next sync.What is synced
When Center Sync runs, the following configuration is mirrored to the partner organization:| What | Details |
|---|---|
| Center details | Name, location, operating hours, time zone, exam type, contact info |
| Rooms | Room names, workflow steps, capacity, status |
| Seats | Individual seat definitions within each room |
| Schedules | Planning schedules and recurring availability |
| Capacity slots | Drive occurrences and slot-level capacity |
| Workflows & steps | Exam workflow structure attached to the center |
| Forms | Forms and their fields associated with workflow steps |
| Accommodations | Workflow step accommodations |
What is NOT synced
Some operational data is intentionally not copied to the partner organization:| What | Why |
|---|---|
| Proctor assignments | Each organization manages their own proctor staff |
| Lead proctor assignments | Each organization manages their own team |
| Candidate bookings | Bookings belong to the tenant where the candidate registered |
| Check-in and session data | Session records stay with the organization running the exam |
Sync trigger
Center Sync is automatic — it runs whenever a change is detected on your center. You do not need to press a sync button or schedule a job. The platform monitors your center for updates and triggers a sync in the background. During a sync, your center’s status briefly shows Syncing. Edits to the center are temporarily paused while the sync completes to keep both sides consistent.Pages in this section
Publishing a New Center
What happens when you publish a center for the first time
Updating Center Attributes
How changes to center details sync to partner organizations
Rooms & Seat Map
How room additions, edits, and removals are reflected
Schedules & Capacity Planning
How planning slots and schedules are mirrored
Cancelling a Schedule
What happens to synced schedules when you cancel
Slot Capacity Updates
How seat allocation changes flow to partner organizations
What is Not Synced
Proctor assignments, bookings, and session data