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Center administrators may sometimes need to temporarily stop or resume operations at a center. You can activate or deactivate a center from the Center Overview page to control whether the center is available for exam scheduling. This article explains how to activate or deactivate a center to manage its operational status.

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Step-by-Step Guide

Image 1. Locate the center you want to modify Use the search bar or scroll through the list to find the center whose status you want to update. 2. Open the Center Overview page Click the center name to open the Center Overview page. This page displays the configuration and operational details for that center. 3. Locate the center status option At the top of the overview page, next to the center name, locate the Edit icon associated with the center status. 4 Open the status selection window Click the Edit icon to open the status selection modal. 5. Select the desired status Choose one of the following options:
  • Active – The center is available for scheduling exams.
  • Inactive – The center is temporarily unavailable for scheduling.
6. Confirm the status change Confirm the update to apply the new status. Once saved, the center status updates immediately, and the new status is reflected across the center management dashboard.
Additional Tips
  • Deactivating a center prevents new exam slots and bookings from being scheduled at that location.
  • Existing exam records and historical data remain available even if the center is deactivated.
  • If future exam slots already exist, review them to ensure they align with the updated center status.
  • Only users with center administrator permissions can change the center status.