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The Step column in the Candidate Management view indicates the current stage of a candidate within the exam workflow. It helps proctors quickly understand where each candidate is in the process and whether any action or attention is required.

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Overview of the Step column

The Step column provides a visual indicator of a candidate’s progression through the session lifecycle. Instead of reading detailed logs, proctors can glance at this column to assess the candidate’s current state. Common Step Indicators You may see the following indicators in the Step column:
  • In Progress (Active Step)
    • Displayed as a green check icon.
    • Indicates that the candidate has successfully completed the previous step and is currently progressing normally.
    • No action is required from the proctor.
  • Pending / Waiting
    • Displayed as an hourglass icon.
    • Indicates that the candidate is in a waiting state (e.g., in the lobby or awaiting the next step).
    • The proctor may need to take action, such as checking in the candidate.

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Using the Step column

The Step column helps you:
  • Quickly identify candidates who are waiting or stuck
  • Monitor candidates who are progressing normally
  • Spot candidates who may need immediate intervention
Best Practices
  • Regularly scan the Step column during a session to stay updated.
  • Prioritize candidates showing alerts or waiting indicators.
  • Use the Step column along with Status and Progress for a complete understanding of the candidate’s situation.
Understanding the Step column ensures that you can proactively manage candidates and maintain a smooth exam flow.