Before You Begin
Make sure you have:- Joined a Live Proctored session from Bookings.
- Opened Candidate Chat from the right strip of the monitoring dashboard.
Step-by-Step Guide
- When Alvy escalates an event for a candidate, a flagged event appears in the chat pane.
- In the global chat, you’ll see flagged events for all candidates in your session. In a candidate’s 1:1 chat, you’ll see only the events for that candidate.
- If Alvy escalates events for several candidates at once, each event appears as its own card, labeled with the candidate it belongs to.
When a captured image from the session is shown in place of the illustration, hover over it to play a short video clip from around the moment the event was flagged.
3. Take action on the event
- Ask: send the candidate a message in your own words, asking them to correct what was detected.
- Warn: send the candidate a formal warning, using a message Alvy drafts for you.
- ✕: dismiss the event if no action is needed.

