How to use the information panes in the video player

Talview’s video player includes four read-only information panes that give you additional context while reviewing a candidate’s session recording. In this article, you will learn what each pane shows and how to use them during your review.

Before You Begin

• Make sure you are reviewing a completed session in the video player, or viewing a live session in the monitoring dashboard.

Step-by-Step Guide

To view any of the information panes, click its icon. Each pane opens alongside the video and is read-only, you cannot edit or interact with the information shown. Details pane The Details pane shows the candidate’s identity information along with a Session Timeline. It also shows exam-related information for the session.

1. Click the Details icon in the left icon strip.
2. Under the candidate’s name, you’ll see their Organisation/Institution.
3. You’ll also see the Course ID, Exam ID for the session.
4. Under Session Timeline, you’ll see four timestamps:
   • Session Start Time - when the exam session was scheduled to start
   • Start Time - when the candidate actually started the session
   • End Time - when the candidate actually ended the session
   • Session End Time - when the exam session was scheduled to end
5. If a timestamp or field isn’t available, it will display as a dash - instead of being left blank.

System Overview pane The System Overview pane gives you a snapshot of the candidate’s device and network setup, so you can quickly check if anything about their technical environment looks off. It currently covers the candidate’s primary device.

1. Click the System Overview icon in the left icon strip.
2. Under Network, you can see where the candidate connected from and how:
   • IP - the candidate’s IP address during the session
   • Location - the city, region, and country their IP address points to
   • Timezone - the timezone tied to that IP address
   • ISP - the internet provider they connected through
   • VPN - flags if the candidate was connecting through a VPN
   • Proxy - flags if the candidate was using a service that hides or changes their real location online
3. Under Device & Browser, you can see what the candidate was using to take the exam:
   • OS - their operating system and version
   • Browser - the browser and version they used
   • Device Type - the kind of device they took the exam on
   • Incognito - flags if they were browsing in incognito or private mode
   • Developer Tools - flags if the candidate had the browser’s built-in technical inspection tools open at any point during the session
   • Virtual Machine - flags if the candidate was running the exam inside a virtual machine
4. Under Risk Indicators, you can see if anything unusual was picked up during the session:
   • Bot Detected - flags if bot activity was picked up
   • Tampering Detected - flags if there was any tampering with the browser or the monitoring feed
   • Anti-Detect Browser - flags if the candidate was using a browser designed to hide their identity or setup
5. A warning icon shows up next to any value that could point to an integrity concern - for example, a VPN, proxy, or virtual machine being detected, or developer tools being open. Use these icons to quickly spot what’s worth a closer look.
6. If any value couldn’t be picked up, it shows as a dash - instead of being left blank.

Candidate Chat pane The Candidate Chat pane shows the full conversation history between the candidate, Alvy, and the proctor during the session.

1. Click the Candidate Chat icon in the right panel.
2. Review the conversation to see any messages exchanged during the session.

Rules pane The Rules pane shows the exam rules configured by the exam administrator for this session, displayed in a read-only format.

1. Click the Rules icon in the left icon strip.
2. Review the configured rules and their outcomes for this session.