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Candidate statuses help administrators track a candidate’s progress throughout the exam lifecycle at the center. As a candidate moves through the exam process, from arrival at the center to exam completion the system updates their status accordingly. This article explains the different candidate status types and what each status represents during the exam process.

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Candidate status types explained

The following table describes each candidate status and when it is typically used.
StatusDescription
REGISTEREDThe candidate record has been created in the system, but the candidate has not yet started the check-in process at the center.
LOBBYThe candidate has arrived at the center and is waiting to begin the check-in process or be assigned to a seat.
CHECKED-INThe center administrator has verified the candidate’s identity and completed the check-in process.
SEATEDThe candidate has been assigned to a specific seat in an exam room and is ready to start the exam.
IN_PROGRESSThe candidate has started the exam and is actively taking the test.
PAUSEDThe exam session has been temporarily paused, usually due to technical issues or administrative intervention.
STOPPEDThe exam session has been stopped before completion, typically due to rule violations, technical issues, or administrative decisions.
COMPLETEDThe candidate has successfully finished the exam.
CHECKED OUTThe candidate has completed the exam and finished the exit process at the center.
SUSPENDEDThe candidate has been suspended from the exam due to misconduct, malpractice, or other policy violations.
NO SHOWThe candidate did not show up till the last entry time

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Updating a candidate’s status

While the system automatically updates most statuses as the exam progresses, you can manually update a candidate’s status when operational requirements change.
  1. Go to the Candidates tab from the center’s page.
  2. Locate the candidate whose status you want to update.
  3. Click the three-dot menu at the end of the candidate’s row.
  4. Select Update Status.
  5. Choose the appropriate status from the list.
  6. Confirm the change.
The candidate’s status is updated and reflected immediately in the Status column.
Additional Tips
  • Candidate statuses help administrators monitor exam progress in real time.
  • Some statuses are automatically updated by the system as the exam progresses.
  • Administrators may manually update certain statuses based on operational requirements.
  • Once a candidate reaches Completed or Checked out, the exam session is considered finished.