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The Progress column in the Candidate Management view shows the real-time state of a candidate’s exam activity. It helps proctors understand whether a candidate is actively taking the exam, facing connectivity issues, or temporarily away.

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Progress states

Below are the key progress states you may encounter: Online
  • The candidate is actively connected and taking the exam.
  • No action is required.
Reconnecting
  • The candidate has temporarily lost connection and is attempting to reconnect.
  • This may be due to network instability.
  • Monitor the candidate to ensure they reconnect successfully.
Candidate Break
  • The candidate is on an approved break during the exam.
  • The exam is paused for the candidate during this period.
Proctor Break
  • The exam is paused due to a proctor-initiated break.
  • This may be used in special situations requiring intervention or review.
Disconnected
  • The candidate is completely disconnected from the session.
  • Immediate attention may be required to determine the cause and next steps.
Suspended
  • The candidate’s exam has been suspended due to a violation or issue.
  • This typically requires administrator review before any further action.

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Using the Progress column

The Progress column helps you:
  • Monitor whether candidates are actively taking the exam
  • Identify candidates facing technical issues
  • Track candidates who are on break or paused
  • Take quick action in case of disconnection or suspension
Best Practices
  • Keep an eye on candidates marked as Reconnecting or Disconnected.
  • Ensure that breaks are properly managed and monitored.
  • Investigate and document cases where candidates are suspended or frequently disconnected.
Understanding these progress states allows you to respond quickly and maintain a smooth and fair exam experience for all candidates.