The Progress column in the Candidate Management view shows the real-time state of a candidate’s exam activity. It helps proctors understand whether a candidate is actively taking the exam, facing connectivity issues, or temporarily away.Documentation Index
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Progress states
Below are the key progress states you may encounter: Online- The candidate is actively connected and taking the exam.
- No action is required.
- The candidate has temporarily lost connection and is attempting to reconnect.
- This may be due to network instability.
- Monitor the candidate to ensure they reconnect successfully.
- The candidate is on an approved break during the exam.
- The exam is paused for the candidate during this period.
- The exam is paused due to a proctor-initiated break.
- This may be used in special situations requiring intervention or review.
- The candidate is completely disconnected from the session.
- Immediate attention may be required to determine the cause and next steps.
- The candidate’s exam has been suspended due to a violation or issue.
- This typically requires administrator review before any further action.
Using the Progress column
The Progress column helps you:- Monitor whether candidates are actively taking the exam
- Identify candidates facing technical issues
- Track candidates who are on break or paused
- Take quick action in case of disconnection or suspension
Best Practices
- Keep an eye on candidates marked as Reconnecting or Disconnected.
- Ensure that breaks are properly managed and monitored.
- Investigate and document cases where candidates are suspended or frequently disconnected.