Skip to main content
During a Live interview, candidates may need to switch audio or video devices, for example, changing from a built-in microphone to a headset or selecting a different camera. If device switching does not work, it is usually due to browser permission restrictions, device conflicts, or system-level limitations. This article helps candidates identify the cause and resolve the issue quickly.

🔎 Troubleshooting Common Issues

Additional Tips:

  • Keep backup devices (wired headset or alternate webcam) ready.
  • Avoid Bluetooth devices with low battery, as they may disconnect unexpectedly.
  • If switching fails mid-interview, inform the interviewer via chat before refreshing the page.