Why can’t I share my screen during my interview?

What might be wrong	How to fix it
Screen sharing button is not responding	Update to the latest version of Google Chrome, Microsoft Edge, or Mozilla Firefox. Restart the browser after updating.
Browser is blocking screen-sharing permission	Click the lock icon near the address bar, allow screen sharing or desktop capture, then refresh or rejoin the interview.
Browser extensions interfering	Disable ad blockers, VPNs, or security extensions. Try Incognito or Private Mode if extensions cannot be disabled.
Multiple monitors or display scaling issues	Use the primary display and set display scaling to 100%. Try sharing a specific window or browser tab if full screen fails.
Network instability	Switch to a stable Wi-Fi or wired connection. Turn off VPNs or proxies.
Browser cache or session issue	Clear browser cache and cookies, restart the browser, and rejoin the interview.
Outdated operating system or drivers	Update your operating system and graphics drivers to the latest supported versions.

What might be wrong

How to fix it

Screen sharing button is not responding

Update to the latest version of Google Chrome, Microsoft Edge, or Mozilla Firefox. Restart the browser after updating.

Browser is blocking screen-sharing permission

Click the lock icon near the address bar, allow screen sharing or desktop capture, then refresh or rejoin the interview.

Browser extensions interfering

Disable ad blockers, VPNs, or security extensions. Try Incognito or Private Mode if extensions cannot be disabled.

Multiple monitors or display scaling issues

Use the primary display and set display scaling to 100%. Try sharing a specific window or browser tab if full screen fails.

Network instability

Switch to a stable Wi-Fi or wired connection. Turn off VPNs or proxies.

Browser cache or session issue

Clear browser cache and cookies, restart the browser, and rejoin the interview.

Outdated operating system or drivers

Update your operating system and graphics drivers to the latest supported versions.