Why is the Whiteboard not working during my Live interview?
If the Whiteboard fails to load, freeze, or not sync properly during your session in Talview, this guide helps you troubleshoot common issues and restore functionality quickly.
Use the latest version of Chrome, Firefox, or Edge. Restart the browser and rejoin the interview.
Whiteboard syncs slowly or not at all
Ensure a stable internet connection. Close background apps consuming bandwidth. Run a speed test. Switch to a wired connection if possible.
Changes are not visible to others
Refresh the page. Clear browser cache and cookies. Rejoin the interview session.
Toolbar or controls not responsive
Enable JavaScript in browser settings. Disable ad-blockers or privacy extensions. Try Incognito/Private mode. Switch to a supported browser.
Whiteboard freezes or content disappears
Close unused tabs and applications. Ensure your device meets minimum system requirements. Restart the browser or device. Save or screenshot important content manually.
