To have a seamless and disruption-free interview, it is important to ensure that your system, browser, and internet connection meet the required standards. Below are the detailed requirements for both web and mobile platforms.
Web Interview Requirements
Hardware:
- RAM: Minimum 4GB; Recommended 8GB for smooth performance.
- Processor: At least a dual-core processor (x86-64 compatible) at 2 GHz, such as Intel® Core™ i3, AMD Ryzen™ 3, or Apple M1. For best results, use a quad-core processor at 2.5 GHz or higher (e.g., Intel® Core™ i5, AMD Ryzen™ 5).
- Graphics: 512MB internal / 1GB external graphics memory required; 1GB internal / 1.5GB external recommended.
- Multimedia Support:
- Functional sound card
- Inbuilt or external microphone
- Webcam capable of at least 15fps with 320x240 resolution in color (HD webcam recommended for clarity).
Software:
- Operating System: Windows 10 and above, Linux (officially supported), or macOS 12.7.2 and above.
- Browser: Latest versions of Google Chrome, Microsoft Edge, or Mozilla Firefox (support extends to the latest - 3 versions).
Mobile Interview Requirements
For candidates attending interviews via the mobile app:
- Operating System: Minimum Android 8.0 (Oreo) or iOS 13; recommended Android 12 or iOS 15 and above.
- RAM: At least 3GB; 4GB or higher is preferred.
- Storage: Ensure at least 200MB of free space (500MB recommended).
- Camera: Rear or front camera with minimum 5MP; front-facing 8MP+ recommended for video assessments.
- Audio: Inbuilt microphone and speaker; a noise-cancelling headset is recommended for better clarity.
Bandwidth Requirement
-
Minimum: 1 Mbps upload and 1 Mbps download.
-
Recommended: 2 Mbps upload and 2 Mbps download.
A stable internet connection is crucial to avoid lags or disconnections during the session.
Quick Troubleshooting Guide
If you face issues during your interview, try the following steps:
| What Might Be Wrong | What To Do | |
|---|
| Outdated browser or system resources overloaded | Update your browser, clear cache/cookies, and close unnecessary applications | |
| Webcam or microphone not working/detected | Test webcam and mic before the session, grant permissions in browser/app, use a headset for clarity | |
| Lagging video/audio or frequent disconnections | Run a speed test, ensure stable connection, use wired internet or sit close to Wi-Fi router | |
| Device shutting down or slowing during session | Restart your device before the interview and keep it plugged into power | |
Following these guidelines will help you create the right setup for a smooth and professional interview experience.
