Why am I facing browser compatibility issues during my Live interview?

What might be wrong	How to fix it
Browser is outdated or unsupported	Update to the latest version of Google Chrome, Microsoft Edge, or Mozilla Firefox. On macOS, use the latest Safari version for interviews only.
Operating system version is incompatible	Upgrade to Windows 10 or later, or one of the latest three macOS versions.
Camera, microphone, or screen permissions are blocked	Allow access in browser settings and reload the page. Close other apps using the camera or mic.
Browser extensions interfering	Disable ad blockers, VPNs, privacy tools, or screen-recording extensions, then restart the browser.
Secure browser does not launch	Reinstall the secure browser and add it to antivirus or firewall exceptions. Run as Administrator on Windows.
Unsupported device warning	Switch to a desktop or laptop with a supported browser. Use the mobile app only if instructed.

What might be wrong

How to fix it

Browser is outdated or unsupported

Update to the latest version of Google Chrome, Microsoft Edge, or Mozilla Firefox. On macOS, use the latest Safari version for interviews only.

Operating system version is incompatible

Upgrade to Windows 10 or later, or one of the latest three macOS versions.

Camera, microphone, or screen permissions are blocked

Allow access in browser settings and reload the page. Close other apps using the camera or mic.

Browser extensions interfering

Disable ad blockers, VPNs, privacy tools, or screen-recording extensions, then restart the browser.

Secure browser does not launch

Reinstall the secure browser and add it to antivirus or firewall exceptions. Run as Administrator on Windows.

Unsupported device warning

Switch to a desktop or laptop with a supported browser. Use the mobile app only if instructed.

Additional tips:

Restart your browser after changing any permissions.
Avoid joining from incognito or private mode unless specifically instructed.
Complete a system check well before your scheduled interview.

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Why am I facing browser compatibility issues during my Live interview?

🔎 Troubleshooting Common Issues

Additional tips:

​🔎 Troubleshooting Common Issues

​Additional tips:

🔎 Troubleshooting Common Issues

Additional tips: