Why is my video lagging or freezing during the interview?

What might be wrong	How to fix it
Unstable or slow internet connection	Switch to a wired LAN connection or strong Wi-Fi, move closer to the router, and pause downloads or streaming.
Browser-related issues	Update your browser to the latest version, clear cache, and try joining in Incognito or Private mode.
Device performance overload	Close all non-essential applications and tabs, then restart your device before rejoining.
VPN, firewall, or proxy interference	Turn off VPN or proxy services if allowed, and switch to an unrestricted network.
Camera or app conflicts	Close video apps such as Zoom, Teams, or Meet, then rejoin the interview session.

What might be wrong

How to fix it

Unstable or slow internet connection

Switch to a wired LAN connection or strong Wi-Fi, move closer to the router, and pause downloads or streaming.

Browser-related issues

Update your browser to the latest version, clear cache, and try joining in Incognito or Private mode.

Device performance overload

Close all non-essential applications and tabs, then restart your device before rejoining.

VPN, firewall, or proxy interference

Turn off VPN or proxy services if allowed, and switch to an unrestricted network.

Camera or app conflicts

Close video apps such as Zoom, Teams, or Meet, then rejoin the interview session.