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If you cannot hear the interviewer during your session, this checklist helps you identify and resolve common audio, browser, and network issues in Talview.

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🔎 Troubleshooting Common Issues

What might be wrongHow to fix it
Incorrect speaker or headset selectedOpen your system sound settings and select the correct output device. If using Bluetooth, confirm the headset is connected and active.
Volume muted or too lowIncrease system volume and check headset controls. Ensure the speaker is not muted at the device level.
Browser audio permission blockedClick the browser lock icon and allow audio access, then reload the interview room.
Interview tab mutedRight-click the browser tab and ensure it is not muted.
Another application using audioClose apps like Zoom, Teams, or Meet that may be controlling audio output.
Network blocking audioSwitch to a different network or mobile hotspot. Disable VPNs if allowed.
Faulty speaker or headsetTest audio on another website or app. Try using a different headset or device.

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Additional tips:

  • Use wired headphones to avoid Bluetooth connectivity issues.
  • Join the interview a few minutes early to test audio.
  • Avoid shared or restricted networks during the interview.