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If you see a “Session ended abruptly” error message in middle of the test, it means your test ended unexpectedly. This can happen due to a system conflict, loss of connectivity, or a policy violation detected by the platform. Session termination can interrupt your progress and may prevent you from completing your assessment on time — but in most cases, it can be resolved quickly.

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Common Troubleshooting Steps

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Additional Troubleshooting Steps

  • Close all other apps or tabs to avoid system conflicts.
  • Reopen your original test link to attempt rejoining.
  • Clear your browser cache if errors persist.
  • Run the system check to ensure everything works well.
If your session does not allow automatic rejoining, Talview will log the error and notify the recruiter/assessment provider.

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Checklist before the Live Interview

  • The latest version of Chrome, Edge, or Safari is being used.
  • Camera, microphone, and screen-sharing permissions are granted.
  • Internet connection is stable (preferably wired).
  • Unnecessary extensions or VPNs are disabled.
  • Interview date, time, and time zone are confirmed.
  • Joined at least 5–10 minutes early to test the setup.

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Need More Help?

  • If you’ve tried all the above steps and still experience any issue, contact Talview support for further assistance.
  • Or you can raise a support ticket.
Our team will help you resolve your issue.