🔎 Troubleshooting Common Issues
| What might be wrong | How to fix it |
|---|---|
| Form not published or linked to the workflow | Sometimes evaluation forms are created but not published or attached to the interview workflow. Ask the recruiter to verify the setup in Workflow Tools. |
| Access restrictions due to role/permissions | Ensure you’re logged in with the correct Talview account. If you’re a guest interviewer, confirm that you’ve been granted access rights. |
| Session sync delays | Occasionally, there can be a short delay before the evaluation form appears after the interview session ends. Refresh the recruiter/interviewer dashboard after a few minutes. |
| Expired or invalid session link | If you’re trying to access the form via an expired email or calendar link, request the recruiter to resend the correct evaluation link from the system. |
| System or browser issues | Clear cache/cookies, switch to a supported browser (Chrome/Edge), and retry. If the issue persists, check Talview’s system status page or escalate to support. |

