| Your login session has expired | Refresh the page and log in again, then retry saving the form. If evaluations take a long time, ask your admin to review session timeout settings. |
| You are using an unsupported or outdated browser | Use the latest version of Chrome, Edge, or Firefox. Update your browser or switch to another supported browser and try again. |
| Network connection is unstable or interrupted | Check your internet connection, switch to a more stable network, or use a wired Ethernet connection. Retry saving once the connection stabilizes. |
| The evaluation form is locked, read-only, or not published | Confirm that the form is published and editable for the current interview workflow. Contact your admin to re-open or publish the form if needed. |
| Recent platform updates or newly enabled features are affecting the form | Ask your admin to verify whether recent feature changes were enabled and temporarily disable them to confirm if they are impacting form submission. |
| Required fields are incomplete or have validation errors | Complete all mandatory questions and resolve any visible validation messages before attempting to save or submit. |
| Action buttons are unresponsive due to cache or browser extensions | Clear browser cache and cookies, disable ad blockers or privacy extensions, refresh the page, and try again. |
| Your role or permissions do not allow form submission | Verify that you have the correct evaluator role and permissions. Request your admin to update access if required. |
| A temporary system or platform error is occurring | Capture screenshots, error messages, or timestamps and contact support after checking whether any maintenance activity is in progress. |
