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If you encounter browser compatibility issues while joining live interviews in Talview, this checklist helps you diagnose common causes and resolve them quickly.

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🔎 Troubleshooting Common Issues

What might be wrongHow to fix it
Unsupported or outdated browserUse the latest version of Google Chrome, Microsoft Edge, or Mozilla Firefox for the best experience.
Operating system is not up to dateUpdate to Windows 10 or later, or one of the latest three macOS versions.
Camera, microphone, or screen sharing blockedCheck browser permission settings and ensure no other applications are using these devices.
Corporate security or firewall restrictionsAsk your IT team to whitelist required domains and allow camera, mic, and screen sharing access.
Browser extensions causing conflictsDisable extensions such as ad blockers, VPNs, or security plugins and relaunch the browser.
Permissions error message appearsOn Windows, launch the browser as Administrator. On macOS, verify permissions under System Settings.
Additional tips:
  • Use a wired internet connection for better stability during interviews.
  • Close unused applications to reduce system load.
  • Test your setup before scheduled interviews to avoid last-minute issues.