Unable to Reschedule Talview Booking – Troubleshooting Guide

Common Troubleshooting Steps

What might be wrong?	What to Do?
Rescheduling Close to Exam Time	Rescheduling is allowed only up to a few hours before the scheduled exam, based on the provider’s policy. Check your eligibility window.
No Available Slots	Check the calendar for available slots. Rescheduling may be restricted if all slots are full or blocked.
Reschedule Fee Not Received	If you’ve paid a reschedule fee, it may still be processing. Payment usually confirms within a few hours, after which your new slot and confirmation email appear.
Confirmation Not Received	After rescheduling, you should receive an automated confirmation email.
Rescheduling option restricted as per the policy	In some cases, rescheduling may not be permitted depending on the exam provider’s policy. Always review the certification provider’s terms before attempting to reschedule.

Additional Tips

Complete the rescheduling in one continuous session to avoid session timeouts.

Use a supported, updated browser for smooth navigation.

Automated notifications will confirm the new slot and any payment adjustments.

Contact Talview support if you encounter technical issues or delayed refunds.

Tip: Always complete the rescheduling in one session to avoid timeouts, and use a fully updated browser for best results.

Common Troubleshooting Steps