How to Update Talview Exam Slot Payment Method After Booking

Common Troubleshooting Steps

What might be wrong ?	What to do ?
Payment failed or was declined	Reach out to Talview Support to retry payment for same booking or start a fresh booking
Payment is pending	Wait upto 24 hours to wait for the payment status. If not updated, reach out or start a fresh booking
Want to switch payment method	Use the “Retry Payment” or “Update Payment Method” option or via the payment link sent by email, before you begin your payment. Enter new payment details securely and submit.
Closed payment window accidentally	Check email for a payment link sent by Talview. Else, you can attempt to book again.
Cannot find payment update options	Contact Talview support with booking details so they can either retry booking or send a new payment link.
Unsure if payment succeeded	Verify your bank statement or email for receipts. Wait upto 24 hours for system synchronization if payment was recent. If the transaction or payment is successful, payment has already been debited and cannot be altered

Additional Tips

Retry Payment / Update Method:

Enter New Payment Details:

Enter your new card details or choose an alternative payment method in Talview’s secure payment gateway.
Confirm and submit the payment to complete the transaction.

Confirm Payment Completion:

Escalate to Support if Needed:

If retry options are missing or payment fails repeatedly, contact Talview support with all relevant details.

Tip: Always verify that the payment is successful by checking invoice and booking confirmation emails or before attempting a retry.

Common Troubleshooting Steps