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If your refund has not been credited after cancelling an exam slot or a failed payment attempt, it may be due to processing delays or technical issues. This guide explains common causes, diagnostic checks, and recommended actions to help you track and resolve refund-related concerns effectively.

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Common Troubleshooting Steps

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Additional Tips

  • Keep a copy of your cancellation confirmation or failed payment receipt.
  • Track refund progress through your bank or payment provider before escalating.
Tip : Refund timelines vary by bank and payment provider. Always wait for the full processing period before raising a support ticket to ensure accurate tracking and resolution.