Common Troubleshooting Steps
| Reason | What to Do |
|---|---|
| Payment Not Completed or Pending | Verify that your payment went through. Pending or incomplete payments delay slot confirmation. |
| System Delay or Syncing Issue | Wait a few minutes and refresh the dashboard; backend syncing may take time. |
| Multiple Accounts or Email Mix-up | Confirm the booking was made with the same email/account you’re checking. |
| Workflow Issues (Book & Pay / Pay & Book) | - If slot reserved but payment is pending → Complete payment to confirm. - If payment was successful but slot not selected → Use the link in your email/dashboard to schedule. |
| Mark as “Not Spam” | If you find the email, mark add Talview to “Not Spam” to ensure future emails from Talview reach your inbox. |
How to Find Your Exam Slot
Follow these steps in order:- Log in with the same email ID you used for booking.
- Refresh or try a different browser/device.
- Check your email inbox, spam, and junk folders for a confirmation message.
- If still missing, verify your payment status with your bank.
- If payment was successful but slot not visible, check your email for a scheduling link