November 2024 Release Updates

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Workflow Tools & Candidate Experience

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Workflow Tools Enhancements

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Candidate Experience Enhancements

• Attend-ng updates:
  • Mobile Assessment Support: This feature ensures candidates can complete external assessments seamlessly on mobile devices, improving the experience and reducing drop-offs.
  • Post-Assessment Redirection: Guides candidates to a predefined URL after assessment completion, reducing confusion and improving engagement.
• CX 3.x updates:
  • Payment Integration: Integrates Lemon Squeezy payment provider to provide candidates with diverse payment options, reducing drop-offs and enhancing transaction success rates.
  • Assessment Time Tracking: Captures and stores the time taken by candidates to complete an assessment step, aiding analysis for completed and dropped assessments.
  • Customizable Registration Form: Introduces a configurable registration form during drive sign-up, enabling organizations to collect tailored candidate data, with pre-filled fields for returning users to improve efficiency.

The features mentioned above will provide the greatest benefit to the evaluators and the candidates.

1. Test taker experience enhancements - Skip-enabled workflows
2. SMS workflows for RSVP negotiations
3. Unified notification inbox - WIP
4. No-show enhancement notifications - WIP
5. Self-scheduling cancellation for candidate slot booking - WIP
6. Recruiter calendar flows

• IS emails cannot be customized, only an external link can be added at an organizational level.
• Test taker can be used as an external assessment inside attend-ng.
• Async videos are not available for review.

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Interview Rooms

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New Features

• Description: Initiate VoIP calls to candidates directly from the interviewer landing page to reduce no shows, ensure seamless communication and interview flow.
• Benefits:
  • Quick Candidate Contact: Reach out to candidates who haven’t joined the session with a single click, improving punctuality and attendance.
  • Seamless Interview Experience: Conduct interviews without needing to switch platforms, reducing friction and keeping the process efficient.
  • Enhanced Communication: Stay connected with candidates directly through the interview platform, ensuring clear and uninterrupted conversations.

• Description: Notify participants (Interviewers/Candidates) with notification “The interview is being recorded” when a session is being recorded to ensure transparency and compliance
• Benefits:
  • Keep participants informed with session recording notifications.
  • Ensuring transparency and enhancing trust

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Feature Enhancements

• Description: If fetching the interview guide based on the job description fails, a “Failed to generate guide” notification with a retry option is shown
• Benefits:
  • Improved User Experience
  • Faster Recovery from Failures

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Bug Fixes

• Handling refresh on feedback page
• Handling refresh on evaluation page
• The recording indicator color does not change when the candidate rejoins the session with recording consent

• Interview insights - WIP
• Secondary camera on interviewer request- WIP
• 360 degree environment check on interviewer request- WIP

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Proctoring

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Attendee Ex

1. Performance optimization of attendee V7+ The interval at which the alert to detect object and face has been increased. This will reduce the usage of CPU, thereby improving device performance. This has been deployed to Cambridge’s pre prod. Drawing of the face inside the camera thumbnail has also has been removed.
2. Camera preview is hidden by default during session recording When the pre flight checks are initiated for the attendee, their camera’s preview will be hidden by default. The attendee will be informed via a tooltip that that they can maximize the camera preview by hovering over the camera thumbnail.
3. Updated message to test takers for hardware audio test The text displayed to the test taker during the hardware audio check has been updated. This prevents confusion on whether the they have successfully completed this check.

1. Attempt to retry connecting with streaming after session completion Issue: Attempt to retry connecting with both streaming service providers- Twilio and Livekit was appearing after proctored session was completed. The retry connection attempt is only supposed to appear when proctored session is active Solution: The issue has been resolved, and the streaming connection retry attempt wont appear unless the error is encountered during an active proctored session.
2. White screen issue faced while attending a quiz Issue: There was a white/blank screen appearing when attendee was giving a quiz. Solution: This was caused by special characters being provided in the instructions box. The issue has been resolved. Special characters as well as rich text instructions is now allowed and can be provided.

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Proctor NG

1. Proctor and candidate instruction not showing on Embedded playback view Issue: An assessment created in Recruit, with proctor & candidate instructions provided was not appearing in the embedded playback view. Solution: The issue has been resolved, and the respective instructions will now appear in the embedded view.

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Integration

1. Restricting quiz availability time to 48 hours ahead To allocate sufficient time for proctoring resources, admins will now need to set the quiz open time at least 48 hours from the current date and time. This enhancement includes displaying a warning message if the user attempts to set an earlier open time. Additionally, the “Save” button will be disabled until an appropriate date and time is set according to this rule, ensuring compliance.
2. Differentiation between drive and self-scheduled events in Proview Slots that have been booked via self scheduling will now follow the following naming convention: [Self-proctoremailid-Day, Event Date and Time in UTC format] for example: Self-sagar@talview.com, Thu 19 Nov, 16:00:00 UTC
3. Validation for quiz open/close times on individual student assignments The system can now validate the quiz open and close times for quizzes individually assigned to specific candidates.

1. Minutes label was missing in booking page Issue: The minutes label was missing from the time limit in the quiz details on the booking page, potentially leading to confusion. Solution: Now when the candidate views the booking page, the time limit displayed contains the minute count along with the label
2. Scrollable bars in the booking calendar Issue: There were two scroll bars - one horizontal and one vertical on the booking calendar displayed to the candidate. minutes label was missing from the time limit in the quiz details on the booking page, potentially leading to confusion. Solution: These scrollbars have now been disabled.
3. Slots were not correctly displayed against the proctor’s availability Issue: When the candidate views the CX calendar, slots were being displayed even after the last slot of the proctor’s availability. Solution: The issue has been fixed, now if the “last slot BE to_date” is the lesser of the attributes, then the candidate will only see slot up to there.

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Admin

1. Photo Capture Field Respondents can now capture their photo directly within the form using their device’s camera. This feature includes:
   • Face Detection: Ensures there’s a straight face detected in the camera before allowing to capture the image. Available for both photo capture and image upload fields.
   • Preview: allowing respondents to verify their image before submission.
2. Prefill Fields with Respondent Data To streamline the form-filling process, fields can now be pre-filled with the respondent’s previously known data. This reduces redundancy and ensures a smoother experience when respondents fill out a form for the first time.
3. Field Grouping with Visual Sections
   • You can now group multiple fields into sections within a form, making it easier to organize related fields.
   • Each section can include visual borders, providing a structured layout for respondents.
4. Regex Validation for Short Text Fields
   • Implement regex (regular expressions) for short text fields to enforce specific input formats (e.g., email addresses, phone numbers).
   • Add custom validation messages to guide respondents when their input does not meet the required format.