May 2024 Release Updates

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Workflow Tools

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Unforking account changes

• Permission to Edit Section Status for Recruiters and Master Recruiters Recruiters and Master Recruiters now have permission to edit the status of sections within the recruitment process. This enhancement allows for greater flexibility and control over candidate management.
• Ability to Reschedule a Cancelled Interview Users can now reschedule interviews that were previously canceled. This feature helps better handle scheduling conflicts and ensures that candidates have another opportunity to attend their interviews.
• Display of Consent Message for Candidate Consent Enabled Live Interviews For live interviews where a candidate consent message is enabled, a consent message will be displayed to Recruiters, Master Recruiters, and Evaluators after the interview. This ensures transparency and compliance with consent requirements.
• Unified Evaluation Button The UI now features a unified evaluation button instead of separate “Select,” “Reject,” and “Hold” buttons. This change has been implemented on both mobile and web platforms, streamlining the evaluation process.

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Intelligent Scheduler enhancements

• Cancellation of IS Interviews Users can now cancel IS interviews directly from both Labs and Recruit. This enhancement allows for greater flexibility in managing interview schedules, ensuring that changes can be made swiftly and efficiently.
• Configurable RSVP Buttons The ability to turn on or off RSVP buttons in the UI from both the ICS file and the body of the email is now available. This feature is controlled by a Growthbook flag, allowing organizations to customize the RSVP process according to their needs.
• Offline Interviews with Workflow Tools Users can now schedule offline interviews with workflow tools that include Google Maps links. This enhancement facilitates better coordination and location sharing for in-person interviews, improving the overall candidate experience.
• Configurable Custom Domain Organizations can now configure a custom domain for the candidate experience to reflect their brand value. This feature ensures that the candidate’s interaction with the recruitment process is consistent with the organization’s branding and professional image.
• Customer SMTP Integration The IS emails can now be sent from the customer’s email address through customer SMTP integration. This enhancement allows for better email deliverability and consistency, ensuring that communication with candidates is seamless and branded.

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Evaluation 360 updates

• Interview Filters Users can now filter out the assigned interviews using the new interview filters. This enhancement allows evaluators to easily manage and organize their interview assignments, ensuring a more efficient evaluation process.
• Restricting Evaluation on Detailed View Evaluation of the detailed view can now be restricted to customers using an evaluation form. This feature is controlled by a Growthbook flag, allowing organizations to enforce structured evaluations while maintaining flexibility for those organizations who do not require this restriction.

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Candidate experience

• New Consent Workflow A new consent workflow has been implemented to collect candidate consent for the privacy policy and terms and conditions before proceeding with face capture for authentication and recorded interviews on Interview Rooms. This ensures compliance with privacy regulations and provides transparency to candidates about data usage.
• Mobile Responsiveness Fixes on attend-ng:
  • The mobile responsiveness issues in the attend-ng (candidate experience) have been resolved. This ensures a consistent and user-friendly experience across all devices.
• Proctoring Support with V7+:
  • Proctoring support with V7+ is now in place in the attend-ng candidate experience.

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Admin app enhancements

• Tenant admins can now track all notifications sent for the Intelligent Scheduler on the admin app in a list view. This feature allows tenant admins to have a detailed overview of all the notifications sent, improving transparency and accountability.
• The list view includes advanced search and filter options, enabling tenant admins to easily find specific notifications based on various criteria.

The features mentioned above will provide the greatest benefit to the tenant admins, recruiters, master recruiters, interviewers, and the candidates.

1. Automatic meeting status change
2. Screening step integration with WFT
3. Recruiter digest emails
4. Test taker experience MVP
5. Admin application MVP
6. SMS workflows for RSVP negotiations
7. Evaluator workflow on WFT

• IS emails cannot be customized, only an external link can be added at an organizational level
• Remind, reschedule, and manage attendees features are disabled for IS scheduling with Recruit and Labs

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Interview Rooms

• Description: Whiteboarding in live interviews allows candidates to visually present their thought processes and solutions in real-time.
• Benefits: Enhances interactive problem-solving and clearly demonstrates candidates’ analytical and organizational skills.

• Allow the browser/system access to the camera and microphone to join the meeting.
• Interviewers can opt to blur their background in the pre-join lobby before entering the meeting.
• Shows the number of participants already in the meeting.

• Enabled a streamlined process for interviewers and candidates to provide feedback about the session in platform.

• Basic playback view for recorded interviews where users can easily review and evaluate candidate performances.

• Failing to connect on Auto fallback of service provider
• Resume view pages UI fix
• Fix on Multiple Camera device notification </aside>

• Interview Builder- WIP
  • Streamline your live interviews with an Interview Builder, enabling customizable and structured question sets for a seamless and efficient interview process.
• Light Mode - WIP
  • Enhance your live interviews with customizable light and dark modes for an optimal viewing experience.

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Proctoring

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Attendee Ex

1. Error in loading Proview error for attendees Issue: Candidates were getting ‘error in Proview loading’ screen when their session got disconnected because of low network bandwidth. Solution: Now the candidate is shown an appropriate message suggesting the next steps - To reload the page to continue
2. Window Focus Out Alert Trigger Issue: The window focus out alert was being triggered when users clicked on an iframe embedded within the exam screen, causing unnecessary interruptions during the exam. Solution: The system has been updated to recognize iframe interactions on the exam screen as valid, preventing the window focus out alert from being triggered. This ensures a smoother exam experience without unnecessary alerts.
3. UI copy enhancements on attendee The proctoring attendee platform on V7+ has updated the UI copy for following buttons: Proceed to exam: Proceed ahead Start Test: Start environment check
4. Multiple People Detected inaccuracy The “Multiple People detected” alert has been improved to enhance the accuracy of its detection. Previously, the AI model checked for a people and logged the flag even when the confidence was 50% , which led to an increased likelihood of false positives. We have adjusted this confidence index to 0.72 seconds, thereby improving the efficiency of the alert.
   Note: A small percentage of false alerts may still occur, as the AI model does not achieve 100% accuracy.
5. Face Not Detected inaccuracy The “Face Not Detected” alert has been improved to enhance the accuracy of its detection. Previously, the AI model checked for a face every 40 milliseconds, which led to an increased likelihood of false positives. We have adjusted this interval to 0.5 seconds, thereby improving the efficiency of the alert.
   Note: We are monitoring this flag to improve the efficiency further, however AI model does not achieve 100% accuracy.

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Proctor NG

1. Livekit SDK Upgrade The Livekit SDK has been upgraded to the most recent version. This update resolves the compatibility issues previously experienced with the latest versions of the Chrome Browser.
2. Fullscreen Mode in Embedded Playback Customers utilizing V7+ with Livekit streaming will notice an enhancement in the embedded playback feature. While the modal pop-up does not support fullscreen viewing, users can now open the video in a new tab to access fullscreen mode. This allows for an expanded view and more immersive playback experience directly from the new tab.

1. Camera Switching Automatically with Multiple Cameras Available Issue: When multiple cameras are connected to the system, the camera was switching unexpectedly, resulting in the video feed being sourced from an external camera. Solution: The issue with automatic camera switching has been resolved. The video feed and camera captures will now consistently originate from the same camera.
   Note: In Edge and Chrome browsers, the default behaviour is to stream from the device’s primary camera. Conversely, in Firefox browser the video streams and camera captures are from an external camera. This behaviour will be standardized across all browsers in the upcoming release.
2. Call Duration Not Displayed in Chat Logs Issue: The call duration was missing from the chat logs. Solution: The issue has been addressed, and the call duration will now be correctly displayed in the chat logs.
3. Slot Timings Repeating in Event Title Issue: The slot timings were appearing multiple times in the event title. Solution: The issue has been resolved, and slot timings will now display only once in the event title.
4. Candidate external ID not disappearing in the event title in live view Issue: When navigating from the tile view to the detailed view and back, the appended candidate external ID in the event title would persist. Solution: This issue has been resolved. The candidate external ID will now only be displayed when in the detailed view.
5. Chats displayed out of order after the session Issue: The messages in the chat log were being displayed out of order after the session. Fix: We have implemented the required fix to ensure that chats are shown in the correct sequence.
6. Filters malfunctioning in AI&RR accounts Issue: The filters in AI&RR accounts were not working correctly. Fix: Users are now able to seamlessly filter and review sessions.
   Known issue: If a user adds a filter and then uses the search bar, pressing backspace instead of clicking ‘X’ to clear the search bar results in filters not producing accurate results.
7. Approval history data absent in the embedded view Issue: When viewing the Summary tab in the embedded view, the approval history was missing. Fix: We have implemented the necessary corrections to ensure that all approval history data is visible in the embedded view.