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Workflow Tools Updates

This month, the team focused on bug fixes and platform stabilization to deliver a smoother experience across key workflows.

🔧 Fixes & Improvements

  1. Dynamic SMS Interview Reminders: Introduced SMS reminders for candidates and interviewers - sent 24 hours or 1 hour before based on the interview scheduled time, ensuring timely participation and reduced no-shows.
  2. Session Stability: Resolved sudden logout issues to ensure uninterrupted usage. Now, users on the platform will not be logged out until they click the Logout button.
  3. Analytics Coverage: Expanded Mixpanel tracking to cover core actions such as invite, reply, and forward.
  4. Candidate Experience: Fixed display issues for long-form candidate responses.
  5. Intelligent Scheduling: Addressed multiple issues impacting scheduling reliability:
    • Email delivery inconsistencies
    • Availability addition
    • ICS file RSVP actions
  6. Notification Inbox: Corrected status update issues (from other statuses to “Read”) to improve real-time visibility.

Candidate Experience Updates

  • Phone Number Field with Country Code in Forms: To improve data accuracy and global communication, a new phone number field with a country code selector has been added to data collection forms. This solves the issue of inconsistent or invalid contact information.
  • UX Improvement on Mobile Device for Slot Booking: When a candidate is initiating a booking on mobile device, we have introduced an auto scroll on the screen on slot booking page. As and when the candidate selects a date, they will be auto scrolled and displayed the available slot timings for the corresponding date.

Payment Enhancements

  1. Meeting Status set to “Scheduled” earlier in the booking flow
  • The meeting status will now be set to Scheduled in the database as soon as a candidate selects a slot and proceeds to payment.
  • Previously, the status was updated only after payment was successfully completed, which sometimes caused issues when candidates dropped off after confirming payment but before final processing. This change ensures that:
    • Slots are reserved immediately, preventing double-booking.
    • Candidates who drop off during payment can resume their booking without losing their slot.
  1. New “Initiated” status for transactions
  • We have introduced a new transaction status: Initiated.
  • Previously, transactions were directly marked as Pending once candidates proceeded to pay. Now:
    • Initiated indicates that the candidate has started the payment process but has not yet attempted the transaction.
    • From this state, the transaction can move to Pending, Success, or Failed, based on responses from the payment provider.
    • For example, a transaction may remain in Pending if a candidate has attempted payment but it is still being processed by the provider.

Who are the primary users of this feature?

The features mentioned above will provide the greatest benefit to the recruiters, evaluators and the candidates.

What are we working on next?

Workflow Tools
  1. Stack ranking on Ivy assessment with score display in the list view
  2. Drive management module rollout
  3. CodeSolo integration
  4. Registration workflow
  5. Resume scoring
Candidate Experience
  1. Post assessment and interview forms
  2. Payment enhancements to send reminders and allow invoicing for companies.

Interview Rooms Updates

  • Splash screen for introducing 360 Environment Scan
A guided splash screen introducing 360 environment scan in live interviewing, helping users quickly understand its benefits and usage
  • Benefits:
    1. Instant Familiarization
    2. Smooth Onboarding
    3. Improved Efficiency
    4. Seamless User Experience

Assessment Engine Updates

Assessment Playlist Configuration:
  • You can now seamlessly control question randomization, skip, and review flows for test takers while setting up assessments directly in the Assessment Engine.
  • Previously, this control was available only through a GB Flag, but it has now been moved to Assessment-level configuration, giving users greater flexibility to decide how questions are presented to test takers.

What’s Next?

  • Ivy Persona Builder: We are developing a feature that will allow content managers to efficiently manage Ivy from Assessment Engine Itself. Expected in Q4 2025, this feature will further streamline workflows.
  • Migration of CodeSolo Score Computation and Reports: We are transitioning CodeSolo’s score computation and reporting functionalities from the legacy system to the Assessment Engine. This migration, targeted for Oct 2025, will improve performance, reporting accuracy, and system consistency.

Secure Browser Updates

  1. In Production: Windows store: 2.0.12 | Mac: 2.0.10
  2. Confirmation modal on exit: When a user attempts to close the Secure Browser, a confirmation modal now appears. This prevents accidental closure and avoids unnecessary disruption to the exam flow.
  3. Mac feature updates (parity with Windows)
  • Clipboard clearing: Copy-paste actions from/to Secure Browser are blocked.
  • Restricted software alerts: A persistent message is shown until the conflicting application is closed.
  1. Detection of screen lock & user switch (Windows): Secure Browser now detects when a user switches accounts or locks the screen during an exam. Such actions are logged, and the browser must be closed and relaunched to continue.
  2. Updated blocklist applications: We’ve refreshed the blocklist of restricted applications.

Integrations [V7+] Updates

  • Confirmation modal pops up when “Stop Proctoring” is clicked: When a candidate clicks Stop Proctoring during an LMS quiz, a confirmation modal appears warning them of the consequences. Confirming this action ends the proctoring session and marks the quiz attempt as submitted.
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