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Center administrators may sometimes need to temporarily stop or resume operations at a center. You can activate or deactivate a center from the Center Overview page to control whether the center is available for exam scheduling. This article explains how to activate or deactivate a center to manage its operational status.

Step-by-Step Guide

1. Locate the center you want to modify

Use the search bar or scroll through the list to find the center whose status you want to update.

2. Open the Center Overview page

Click the center name to open the Center Overview page. This page displays the configuration and operational details for that center.

3. Locate the center status option

At the top of the overview page, next to the center name, locate the Edit icon associated with the center status.

4 Open the status selection window

Click the Edit icon to open the status selection modal.

5. Select the desired status

Choose one of the following options:
  • Active – The center is available for scheduling exams.
  • Inactive – The center is temporarily unavailable for scheduling.

6. Confirm the status change

Confirm the update to apply the new status. Once saved, the center status updates immediately, and the new status is reflected across the center management dashboard.

✅ Next steps

After activating or deactivating a center, you may want to review other center configurations to ensure smooth operations:
  • Update center details if the location or contact information has changed.
  • Add or modify rooms if the center infrastructure changes.
  • Configure operating hours to define when the center can conduct exams.
  • Review scheduled exam slots to ensure they align with the center’s current status.

Additional Tips

  • Deactivating a center prevents new exam slots and bookings from being scheduled at that location.
  • Existing exam records and historical data remain available even if the center is deactivated.
  • If future exam slots already exist, review them to ensure they align with the updated center status.
  • Only users with center administrator permissions can change the center status.