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When a session contains flagged activity, related events are grouped together into contributing incidents. These incidents give reviewers a structured, at-a-glance summary of what occurred during a session, reducing the time spent manually reviewing lengthy recordings. In this article, you will learn what each element of an incident means and how to use it to assess flagged activity efficiently.

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Elements of an incident card

Additional Tips
  • Incidents are only shown for medium or high severity activity. If no incidents appear, no significant suspicious activity were detected during the session.
  • Use the AI-generated summary alongside the video evidence to get a full picture of what occurred before deciding on any next steps.