When a session contains flagged activity, related events are grouped together into contributing incidents. These incidents give reviewers a structured, at-a-glance summary of what occurred during a session, reducing the time spent manually reviewing lengthy recordings. In this article, you will learn what each element of an incident means and how to use it to assess flagged activity efficiently.Documentation Index
Fetch the complete documentation index at: https://docs.talview.com/llms.txt
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Elements of an incident card
| Element | Description |
|---|---|
| Duration window | The window during which flagged events were grouped together. Any events that occur within the same window are captured in the same incident. |
| Event count | The total number of events flagged within that duration window. |
| Severity | The risk level of the incident: High (red) or Medium (orange) |
| AI-generated summary | A short description of what was detected, giving reviewers a quick read of what happened without opening the full session recording. |
| Video evidence | Short video clips of the flagged events within that window. Clips can be played inline or expanded to full screen for a closer look. |