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Closing a registration window is a critical action that stops new candidates from applying or completing workflow entries. When an error message appears while closing registration, it prevents recruiters from managing application timelines and delays downstream hiring activities. This article covers the most common causes and how to quickly fix them.

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🔎 Troubleshooting Common Issues

IssueHow to Fix It
Registration window already in a transition stateIf another user recently modified the registration window, it may still be syncing.
Wait 1–2 minutes, refresh the page, and try closing again.
Insufficient permissionsOnlyMaster Recruiters, Workflow Owners, or Admins can close registration
Network disruption or timeoutA slow or unstable connection can cause the closure request to fail.
Switch to a stable network or retry after reconnection.
Platform version or feature flag mismatchSome environments require specific feature flags for registration actions.
Contact Talview Support to verify flag status.
Browser cache issueHard refresh using Ctrl/Cmd + Shift + R or try in **Chrome Incognito **mode.

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Additional Tips

  • Include the workflow ID, timestamp of the error, and screenshot of the error message when reporting to Support for faster resolution.