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Closing registration is essential to stop new candidate entries. When the Close Registration button disappears or becomes disabled, recruiters cannot control access timing impacting workflow integrity.

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🔎 Troubleshooting Common Issues

IssueHow to Fix It
Registration already expired or closedIf the window has already ended, “Close Registration” will not be present.
User does not have permissionsOnly Admin, Master Recruiter, or Workflow Owner can close registration. Update role and re-login.
Workflow is in Draft or Closed stateClose Registration is available only when the workflow is Open. Adjust workflow status.
No active registration windowIf the window was deleted or corrupted, the button will not appear. Create a new window if required.
UI rendering issueHard refresh (Ctrl/Cmd + Shift + R), reset zoom to 100%, or try Incognito mode.
Network delay impacting UI loadWait a few seconds; sometimes the button appears after the footer fully loads.

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Pro Tip

If only this workflow shows the issue while others don’t, the cause is usually workflow state or missing registration window.