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If Talview Secure Browser (TSB) doesn’t launch on your Mac, macOS security may be blocking it, preventing you from proceeding with the test. This is common when installing apps from outside the App Store.

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✅ Common Causes and Fixes

What Might Be WrongWhat You Can Do
TSB wasn’t installed correctlyDelete the app, then download the latest version and reinstall it.
You opened the file directly from DownloadsMove TSB to your Applications folder and launch it from there.
Mac doesn’t show any warning at allOpen System Settings → Security → Allow Apps from Identified Developers.
Background restrictions or slow startupRestart your Mac, close all other apps, then try launching TSB again.

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Additional Tips

Still stuck?
  • Open Finder → Applications → Double-click TSB to launch
  • Make sure you installed only the Mac version
  • Review Mac-specific TSB guide for permissions

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🌐 Final Check: Confirm It’s Working

After fixing permissions:
  • Go to the Applications folder and open TSB
  • Wait 10–15 seconds for it to launch
  • Approve any macOS permission or firewall prompt