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TSB ensures a secure, locked-down environment for online assessments on Windows and macOS devices, preventing access to unauthorized applications and maintaining test integrity. Before starting your Talview assessment, ensure your device meets the minimum platform and network requirements listed below. Incompatible systems may prevent exams from launching or cause interruptions during proctored sessions.

Audience

Candidates, administrators, and IT teams setting up systems for Talview-based online exams.

Prerequisites

  • Admin rights on the device to install or update applications
  • Stable internet connection
  • Functional webcam and microphone
  • Permissions granted for camera, microphone, and screen sharing at system level to Secure browser

Platform Compatibility

PlatformSupported VersionsNotes
WindowsWindows 10 (Version 1909 and above), Windows 11Fully supported for TSB
macOSmacOS Monterey (12.6.7) and aboveFully supported for TSB
LinuxBrowser-based assessments onlyTSB not supported
Chrome OSBrowser-based assessments onlyTSB not supported
⚠️ TSB is not supported on mobile devices, tablets, or virtual machines.

Hardware Requirements

ComponentMinimumRecommended
RAM4 GB (2 GB free before launch)8 GB (4 GB free)
ProcessorIntel Core i3 (10th Gen+) / AMD Ryzen 3 / Apple M1Intel Core i5+ / Ryzen 5+ / Apple M2+
Disk Space500 MB free1 GB free
Webcam & Microphone720p HD webcam, functional microphoneFull HD webcam, functional microphone
Display Resolution1280×7201920×1080 (Full HD)
Power SourcePlugged in during examUPS for longer sessions

Software Requirements

Operating Systems:
  • Windows 10 or 11
  • macOS 12.6.7 (Monterey) or above
Linux and Chrome OS only support browser-based tests; TSB installation not available.

Browser Requirements (for browser-based tests):

  • Google Chrome (latest to 3 versions prior)
  • Microsoft Edge (latest to 3 versions prior)
Firefox and Safari are not supported for proctored sessions.
Permissions:
  • Administrator rights are required to install or update TSB.
  • Camera, microphone, and screen-sharing permissions must be granted during setup.
Updates:
  • TSB automatically updates at launch.
  • Launch TSB 15–20 minutes before the exam to allow updates to complete.
  • If you are facing any issues in updating Secure Browser, uninstall all previous versions and install the new version.

Network & Bandwidth Requirements

For stable performance during live or recorded proctoring, ensure your connection meets the following parameters:
ParameterRecommended Value
Connection TypeWired Ethernet preferred, Wi-Fi acceptable if stable
BandwidthMinimum 1 Mbps upload/download; 4 Mbps recommended
Latency<150 ms
Jitter<30 ms
Packet Loss<1%

Additional Technical Considerations

Corporate or Managed Devices:
  • May require IT assistance for admin rights, firewall permissions, or proxy whitelisting.
Not Supported:
  • Multiple monitors
  • Virtual environments (VMware, Citrix, etc.)
  • VPNs, screen recorders, and remote access tools
Best Practices:
  • Close unnecessary background apps before launch
  • Restart your system before the test
  • Use a wired connection for better stability
  • Keep webcam and microphone active and unobstructed

Internet Connection Check

Before your exam, verify that your internet connection is stable and meets the required speed for proctored sessions.
  • Speed Test: Run a quick test at Talview Speed Test to ensure a minimum speed of 5 Mbps for both download and upload.
    Tip: A wired Ethernet connection provides better stability than Wi-Fi.

Camera and Microphone Test

Your device must have a working camera and microphone for identity verification and continuous monitoring during the test.
  • Hardware Check: Visit Talview Video Diagnostics to confirm your camera, microphone, and system audio are functioning properly.
    Ensure you allow all browser permission prompts for camera and microphone access.

Run Diagnostics

Launch Secure browser and run Diagnostics to check if any restricted applications are open. If you see the warning for applications being open, follow the instructions on screen and close the applications. This ensures smooth experience when attending the session in Secure Browser.