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The Talview Secure Browser (TSB) provides a controlled, secure environment for online assessments by restricting access to unauthorized applications and ensuring test integrity. If the Secure Browser isn’t installed properly, candidates may face issues launching or attending exams. This guide explains how to download, install, and troubleshoot TSB on Windows devices.

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Where to Download

  1. Click Download on the Microsoft Store page.
  2. Once the download completes, a file will be generated in your default download location.
  3. Double-click the downloaded file to launch the installer.
  4. Follow the on-screen instructions to complete installation.
If the app is not available in the Windows Store, you can download the .exe installer from the official Talview link:🔗 Download Secure Browser (.exe) for Windows
Always ensure you download the version specific to Windows and avoid third-party or copied installers to prevent errors or security issues.
Secure Browser Availability
  • Supported OS: Windows, macOS
  • Not supported on Linux - Linux users must use standard browser-based assessments (non-SB mode).

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How to Install the Secure Browser

  1. Download the official Talview Secure Browser from Windows Store.
  2. Right-click the downloaded installer → select “Run as Administrator.”
  3. Follow the on-screen instructions to complete setup.
  4. Once installed, the Talview Secure Browser icon will appear on your Desktop or Start Menu.
  5. Launch the Secure Browser and allow any permission prompts for Camera, Microphone, and Screen Recording.
  6. Open your assessment link (from your email) within the Secure Browser to start the test.
If your device is organization-managed, coordinate with your IT team to allow installation and permissions.Admin privileges are required to install or auto-update the Secure Browser.

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Granting Device Permissions (Windows)

  • The Secure Browser requires permission to access Camera, Microphone, and Screen Recording.
Failure to grant permissions will prevent exams from launching successfully.

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Device and Network Prerequisites

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Minimum System Requirements for Windows

ComponentMinimum RequirementRecommended Specification
Operating SystemWindows 10 or 11Latest Windows 11 build
RAM4 GB (2 GB free)8 GB (4 GB free)
ProcessorIntel Core i3 (10th Gen+) or AMD Ryzen 3Intel i7+ or Ryzen 5+
Graphics512 MB internal GPU1 GB dedicated GPU
Disk Space10 GB free20 GB free
Free CPU Cores2 cores available3–4 cores available
Camera & MicHD webcam (15fps, 320×240) and microphoneFull HD webcam, noise-cancelling mic
CPU Idle UsageBelow 30% before launchBelow 15% for smooth proctoring

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Network & Bandwidth Requirements for Windows

Use CaseLow Bandwidth Mode (Lesser FPS)Minimum RequirementRecommended Requirement
Recorded / Live Proctoring200 Kbps512 Kbps5 Mbps
Secondary Camera (if used)200 Kbps512 Kbps5 Mbps
Latency—< 150ms< 80ms
Jitter—< 30ms< 20ms
Packet Loss—< 1%0%
Connection TypeWi-Fi acceptableWi-Fi acceptableEthernet preferred
Disable VPNs and background downloads.

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How to Exit the Secure Browser

After submitting your test:
  • Click the ‘Quit’ (Power) icon in the bottom-right corner, o
  • Press Ctrl + Q on your keyboard.
This will safely close the Secure Browser and end your session.

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Common Error States and How to Resolve

Issue / Error MessagePossible CauseResolution
Installer doesn’t openInstaller blocked by Windows DefenderRight-click installer → Run as Administrator
Installation blocked by antivirus/firewallSecurity software interferenceTemporarily disable firewall via Control Panel → System and Security → Windows Defender Firewall → Turn off firewall
Update RequiredOutdated Secure BrowserClick “Update” when prompted to install latest version
Resolution for Restricted Software DetectedUnsupported apps (e.g., Zoom, OBS) runningClose blacklisted apps and relaunch Secure Browser. Disable setting to run applications in background
Multiple Monitors DetectedMore than one display connectedDisconnect extra monitors and restart browser
Screen Recording DetectedRecording or screenshot tool activeClose screen recording software and restart Secure Browser
Blank Screen / Launch FailurePoor network or blocked portsRestart router, disable VPNs, retry with Ethernet
SB crashes mid-testInsufficient resources or restricted softwareRestart device, close apps, ensure at least 2 GB free RAM
SB won’t install on school/work laptopAdmin lockout or group policyUse personal device or contact your IT team
🆘 Still stuck? Re-download TSB from the official link, restart your computer, and relaunch the exam. If issues persist, Contact Talview Support with a screenshot and your registered email ID.

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Best Practices for Smooth Assessments

  • Restart your system and close unnecessary apps (Zoom, Teams, browsers) before launching Secure Browser.
  • Use a wired (Ethernet) connection for stable video streaming.
  • Checks for updates automatically at every launch.
  • Download and install the latest version before the test begins.
  • To ensure a smooth process, make sure to check Pre-Requisites for Online Assessment : Support Center before your session.
  • Candidates should launch SB at least 15–20 minutes before their scheduled test time.
By ensuring your device meets all prerequisites and following the above installation and troubleshooting steps, you can avoid last-minute technical issues and have a seamless testing experience on Talview Secure Browser for Windows.