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If your Windows or antivirus software flags Talview Secure Browser (TSB) or prevents it from downloading or launching, it may be due to your system’s security settings. Rest assured, TSB is a secure application trusted by leading institutions. To resolve the issue:
  • Add TSB to your antivirus or firewall’s list of trusted applications
  • Or temporarily disable your antivirus while installing and launching TSB

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✅ Common causes and fixes

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🔐 How to disable antivirus & firewall (temporarily)?

  • Windows Defender (default antivirus/firewall):
  1. Open Windows Security > Virus & threat protection
  2. Click Manage settings under “Virus & threat protection settings”
  3. Toggle off Real-time protection
  4. Now go to Firewall & network protection
  5. Select the active network > Toggle off Microsoft Defender Firewall
Note: Remember to turn these back on after the test.
  • Third-party antivirus/firewall software:
    1. Open the antivirus app > Settings > Look for real-time protection or web protection > Disable them temporarily
    2. Also, check Firewall settings within the app and allow Talview Secure Browser (TSB)

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Additional Tips

  • Reinstall TSB
  • Restart your computer after making antivirus/firewall changes
  • Don’t run any screen recorders, third-party security apps, or remote desktop tools

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🌐 Final check: Relaunch TSB safely

Before restarting the test:
  • Make sure your antivirus isn’t blocking TSB
  • Close all apps except TSB
  • Right-click on the TSB icon → Run as Administrator (on Windows)