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When accessing the Talview Secure Browser (TSB) for your exam, you may encounter a “Virtual Desktop Detected” error. This error appears when the system identifies that your device is connected to another system through Remote Desktop, Virtual Machine (VM), or screen-sharing software, or if you try to switch to a virtual desktop during the exam. The purpose of this screen is to maintain exam integrity by preventing remote access tools or virtual environments that can compromise secure test conditions.

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✅ Common Issues and Fixes

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✅ Additional Troubleshooting Steps

  • Ensure you are using a compatible operating system (latest Windows or macOS version).
  • Restart your system and launch TSB directly (without opening other apps first).
  • If you continue facing the error, contact Support with:
    • A screenshot of the error screen
    • Details of connected devices or remote software previously installed.
Following these steps typically resolves the “Virtual Desktop Detected” error and allows you to proceed with your Talview exam smoothly.