🚨How does VPN impact latency?
A VPN encrypts internet traffic and routes it through external servers. While this improves privacy, it can introduce delays because:- Data travels a longer path between your device and the platform servers
- Encryption and decryption add processing overhead
- VPN servers may be congested or geographically distant
- Some VPNs throttle speed on certain networks
✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| VPN or proxy is enabled | Disable VPN or proxy settings from your device or browser. |
| High network latency (ping >150ms) | Restart your modem/router. Switch to a wired (LAN) connection if possible. |
| Using a distant VPN server | Disconnect from the VPN or choose a server closer to your actual location. |
| Network is overloaded (home or office) | Pause large downloads, streaming apps, and cloud sync services during your session. |
| You’re on a school/office firewall | Contact your IT team to whitelist Talview domains and ensure no proxy restrictions are applied. |
| Using a mobile hotspot or metered network | Switch to a stable broadband connection for smoother performance. |
⚠️ Signs VPN-Related Latency Is Affecting Your Session
You may be impacted if:- Audio responses are delayed or cut off
- Video freezes, skips, or appears out of sync
- The system check shows High Latency or VPN Detected
- Your session freezes or reconnects unexpectedly
🌐 Final Check: Test Your Latency
Before rejoining your session:- Ensure VPN/Proxy is turned off
- Run a Speed and Latency Test
- Confirm:
- Ping < 50 ms (ideal)
- Jitter < 30 ms
- Stable upload and download speeds

