👋 What Is Latency and Why It Matters?
- Low latency = smooth audio, video, and interaction
- High latency = delays, lags, or interruptions
🚨 What Causes High Latency?
High latency can happen due to several common reasons:- Weak Wi-Fi signal or being far from the router
- VPNs or proxy networks slowing down your connection
- Busy networks (others streaming, gaming, or video calling)
- Apps running in the background that use bandwidth (e.g., Zoom, YouTube, cloud sync)
- Mobile data or hotspot usage, which may be unstable
✅ Ideal Latency for Talview Sessions
To ensure a smooth experience, here’s what your latency should look like:| Latency Range | Experience Quality |
|---|---|
| 0–50 ms | Excellent – Fully supported |
| 51–100 ms | Acceptable – Minor delays may occur |
| 100+ ms | Poor – Risk of audio/video issues |
👉 You can measure this using the Network Speed Test.
⚠️ How to Know If You Have High Latency
You might have high latency if:- There’s a delay when someone speaks or responds
- Your video is freezing or skipping
- Conversations overlap or echo
- You get flagged during proctoring due to delayed reactions
- Internet disconnection happening in spite of having good upload and down
🛠 Steps to Reduce Latency
Try these quick fixes to lower your latency:- Use a wired (LAN) connection for a stable network
- Move closer to your router if on Wi-Fi
- Disconnect unused devices from the same network
- Turn off VPNs or proxies unless required
- Close other apps using internet (e.g., Netflix, Zoom, OneDrive)
- Restart your router/modem
- Switch to a home broadband connection if using mobile data
When to Retest Once you’ve taken the steps above, go back and re-run the System Readiness Check to ensure your latency score is in the safe range.