Why should I switch to a stable network before my session? - Talview Docs

If your internet connection is unstable, you may experience video lag, audio dropouts, or session interruptions. This checklist helps you identify unreliable network conditions and switch to a more stable connection before your test or interview begins.

✅ Common Causes and Fixes

What Might Be Wrong	What You Can Do
Using public Wi-Fi or mobile data	Switch to a private, stable home or office broadband connection. Avoid mobile hotspots.
Network has inconsistent speed	Restart your router/modem or connect to a stronger network. Use LAN if possible.
Others are using bandwidth heavily	Ask others to pause streaming, gaming, or large downloads during your session.
You’re on a metered or capped network	Move to an uncapped network to avoid throttling or cutoffs mid-session.
Using school or office network with restrictions	Contact IT to whitelist Talview domains and ensure open access.
Weak signal due to distance	Move closer to your router or use a wired connection for improved reliability.

Additional tips:

Avoid VPNs or proxy networks during your session.
Close unused browser tabs and background applications.
Restart your system after switching networks to ensure changes apply.
Always switch networks at least 15–30 minutes before your session starts.

🌐 Final Check: Test Your Network

Run a Speed Test before your test or interview, ensure you’re on a stable and fast connection. Make sure:

Download speed > 5 Mbps
Upload speed > 2 Mbps
Latency < 100ms
No packet loss or jitter

Note: Switch networks if your results fall below the recommended thresholds.

Still unsure about your connection? Try these:

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