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If your internet connection is unstable, you may experience video lag, audio dropouts, or session interruptions. This checklist helps you identify unreliable network conditions and switch to a more stable connection before your test or interview begins.

✅ Common Causes and Fixes

What Might Be WrongWhat You Can Do
Using public Wi-Fi or mobile dataSwitch to a private, stable home or office broadband connection. Avoid mobile hotspots.
Network has inconsistent speedRestart your router/modem or connect to a stronger network. Use LAN if possible.
Others are using bandwidth heavilyAsk others to pause streaming, gaming, or large downloads during your session.
You’re on a metered or capped networkMove to an uncapped network to avoid throttling or cutoffs mid-session.
Using school or office network with restrictionsContact IT to whitelist Talview domains and ensure open access.
Weak signal due to distanceMove closer to your router or use a wired connection for improved reliability.
Additional tips:
  • Avoid VPNs or proxy networks during your session.
  • Close unused browser tabs and background applications.
  • Restart your system after switching networks to ensure changes apply.
  • Always switch networks at least 15–30 minutes before your session starts.

🌐 Final Check: Test Your Network

Run a Speed Test before your test or interview, ensure you’re on a stable and fast connection. Make sure:
  • Download speed > 5 Mbps
  • Upload speed > 2 Mbps
  • Latency < 100ms
  • No packet loss or jitter
Note: Switch networks if your results fall below the recommended thresholds.
Still unsure about your connection? Try these: