✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Weak or unstable internet | Switch to a wired (LAN) connection. Restart your modem/router. |
| Wi-Fi interference or distance | Move closer to your router or switch to a more reliable network. |
| Too many devices on your network | Limit the number of users or pause heavy downloads/streams during your session. |
| Background applications using bandwidth | Close apps like Google Drive sync, Zoom, streaming platforms, or large downloads. |
| Outdated network drivers | Update your device’s Wi-Fi/network adapter drivers. |
| ISP-level issues | Contact your Internet Service Provider with speed test and packet loss data. |
⚠️ How to spot Packet loss?
You may be experiencing packet loss if:- Video freezes or stutters during your session
- Audio cuts in and out or lags behind
- System check shows low bandwidth or intermittent connectivity
🌐 Final Check: Test for Packet Loss
- Before rejoining your test or interview: Run a Speed and Packet Loss Test
- Check for latency, jitter, and packet loss percentage.
- Even small losses (2–5%)can impat video or audio