How to request candidates to turn on their video during a Live interview?

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How to Request a Candidate to Turn On Their Video

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Step 1: Identify the Candidate with Video Off

• In the live interview screen, locate the candidate tile showing initials instead of video
• A Request Video button appears on the candidate tile

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Step 2: Send a Video Request

• Click Request Video on the candidate’s tile
• After the request is sent, the candidate tile displays Video Requested

Note: This indicates that the request is active and awaiting candidate action

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Step 3: Candidate Receives Notification

• Once submitted, the candidate immediately receives an in-interview notification prompting them to enable their camera
• The candidate can choose to turn on their video from their end

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What Happens If the Candidate Denies the Request

• The interviewer cannot force-enable the camera
• The session continues without candidate video
• The Video Requested status may clear depending on system behavior
• The interviewer may choose to:
  • Verbally follow up for clarification
  • Continue the interview without video
  • Escalate based on organizational interview policy

Note: Camera activation is always controlled by the candidate for privacy and consent reasons.