Camera & Microphone
Battery Drain on Mobile Secondary Cam – Prep Tips for Long Sessions
🚫 Battery Running Low on Your Mobile (Secondary Camera)?
During your assessment or interview, your secondary camera (mobile or tablet) plays a critical role in multi-angle proctoring. If the battery runs out mid-test, the camera feed will stop - which could trigger alerts or impact your session. Follow these prep tips to make sure your phone lasts through the full assessment.✅ Battery Prep Tips for Long Sessions
| Issue | What You Should Do |
|---|---|
| Phone battery drains mid-test | Charge your phone to at least 80% before starting the test. If possible, use a charging position that doesn’t disturb the camera angle. |
| Phone goes into battery saver mode | Turn off battery saver mode before starting the test — it may close background tasks like the camera feed. |
| Charging port is loose or unstable | Test your charging cable in advance and position your phone so it doesn’t shift or unplug easily. |
| Phone screen keeps turning off | On Android: Set Display > Screen Timeout to the maximum or Never. On iOS: Go to Settings > Display & Brightness > Auto-Lock and set it to Never. |
🛠 Quick Pre-Test Checklist
- 🔌 Plug your phone in before launching the camera sync link
- 📱 Use a working charger — not wireless or low-power USB sources
- ⚙️ Turn off battery saver and enable “Keep Screen On” in display settings
- 📶 Connect to Wi-Fi for better power efficiency (instead of mobile data)
- 📏 Use a stable phone stand or prop that doesn’t block the charger port
🆘 Need More Help?
If your phone dies mid-test:- Immediately plug it in and reopen the sync link
- If it doesn’t reconnect, continue on your laptop and **contact **Talview Support with your test details — we’ll guide you on what to do next