Camera & Microphone
Microphone Blocked Due to Security Policies
If your microphone isn’t working and you see messages like “Microphone access blocked” or your browser isn’t detecting your mic, it may be due to device-level or network-level security restrictions (especially on school or office systems). This can prevent your responses from being recorded or verified, which may disrupt the test/interview flow, cause loss of audio evidence, or lead to disqualification from the exam/interview.
🔒 Microphone Blocked – Security Policy Restrictions
✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Browser mic access is blocked | Go to browser settings and allow microphone access for the site. |
| OS-level mic permissions are disabled | Enable microphone access in system settings for both the browser and the device. |
| Security software/firewall is blocking mic | Check with your IT team to allow mic access or whitelist Talview’s URL. |
| Organization policy restricts mic use | Contact your admin or IT department to adjust device policy settings. |
| Using a managed device (school/office) | If possible, switch to a personal laptop or mobile where restrictions don’t apply. |
| Multiple profiles or browser extensions interfering | Try using Incognito/Private mode or disable extensions and retry. |
- Restart your browser and system
- Test the microphone on a different network or personal device
- Ensure your browser is updated to the latest version
🔧 Final Check: Grant Microphone Permissions
On Windows:
Settings > Privacy & Security > Microphone > Allow apps to access your microphone
On macOS:
System Settings > Privacy & Security > Microphone > Enable for your browser
In Google Chrome:
- Go to
chrome://settings/content/microphone - Ensure the correct mic is selected and permission is set to “Allow” for the site
In Microsoft Edge:
- Open:
edge://settings/content/microphone - Select the right input device
- Make sure mic access is enabled and Talview is allowed
In Mozilla Firefox:
- Go to:
Settings > Privacy & Security > Permissions > Microphone - Click Settings next to Microphone
- Ensure Talview’s site is allowed, and “Block new requests” is unchecked
🆘 Need More Help?
If the issue persists:- Take a screenshot of the permission or error message
- Contact your IT department if using a managed device
- Reach out to *Talview Support* with details about your device, browser, and steps tried