Camera & Microphone
Audio quality too low – Improving clarity
If your audio sounds muffled, distorted, or unclear, it may affect the proctor or interviewer’s ability to verify your identity or monitor you during a live session. Poor audio quality can also interfere with speech detection during pre-checks.
🔊 Poor audio quality – How to improve clarity
✅ Common causes and fixes
| What might be wrong | What you can do |
|---|---|
| You’re too far from the microphone | Sit closer to the microphone and speak clearly |
| Mic input volume is too low | Increase mic volume in your system’s sound settings |
| Mic is obstructed or dirty | Wipe the mic area gently and avoid covering it |
| Background noise affecting clarity | Move to a quieter environment with fewer disruptions |
| Using a low-quality built-in mic | Use headphones or an external microphone for better clarity |
🛠 Additional troubleshooting
- Avoid using noise-cancellation apps or filters that distort voice
- Restart your device to resolve any stuck audio processes
🆘 Need more help?
Still facing issues with audio quality? Contact Talview Support and share:- Your device type and microphone being used
- A short description or screenshot of the issue
- Any error messages seen during the test