🚫 Active noise cancellation – Why it may cause detection issues

✅ Common scenarios

Apps/Features that cause issuesWhat can happen
Zoom, Teams, Google MeetMic input suppressed if voice is too soft
System-level noise filtering (Windows, macOS)Voice chopped or not detected
Headphones or Bluetooth mics that have Active Noise Cancellation (ANC) featureVoice clarity lost due to aggressive filtering

🛠What you can do

  • Disable noise cancellation in system or app settings (e.g., Zoom > Audio > Uncheck “Suppress background noise”)
  • Use a basic wired headset or built-in mic without filtering enhancements like Active Noise Cancellation (ANC).
  • Speak directly into the mic and avoid whispering or trailing off
  • Run a mic test from your system settings or browser-based tools

🆘 Still facing issues?

Switch to a device without noise suppression or contact support with:
  • The mic model and type (wired/wireless/Bluetooth)
  • Screenshot of your sound settings or audio app configurations
Clear audio input is critical for speech checks—avoid tools that filter your voice.