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If you’re unable to see the Forms application on your Talview dashboard, it’s likely due to permission restrictions or plan limitations. Use the checklist below to identify and resolve the issue.

✅ Common Causes and Fixes

What Might Be WrongWhat You Should Do
Forms is not included in your organization’s planContact your internal Talview Admin or reach out to Talview Support to confirm whether the Forms module is enabled for your account.
You don’t have permission to access FormsOnly users with **Admin **role can access and create Forms. Ask another Admin to verify your role and assign you the admin role.
Platform dashboard didn’t load completelyTry refreshing the page, clearing your browser cache, or opening in an incognito window.
You recently got access to FormsIf access was just enabled, try logging out and back in, or wait a few minutes for the change to reflect.
Logged into the wrong accountDouble-check if you’re logged into the correct organization workspace. Logout and re-login if needed.