🔊 Headphone–Speaker Switching Mid-Test – When It Breaks Audio

Accidentally switching between the speaker and headphones in the middle of your test can affect the quality of the audio. As a result, the audio stops working mid-test, interrupting the whole assessment. Hence, audio setup and its configurations are mandatory for assessments in Talview. This guide will help you understand what to do when the issue arises.

🌐 Common Causes and Fixes

What Might Be WrongWhat You Can Do
Audio switches mid-testIf you had done it, wait a moment for the system to recognize the new audio source.
Issue in audio settingsGo into your device’s sound settings and make sure the correct output device is selected.
The audio stops working in the middleCheck if your audio went mute or if you accidentally switched between Bluetooth and wired audio.
Multiple applications using audioClose background apps that may be using audio resources, like video streaming or music apps.
VPN or proxy interferenceDisable your VPN or Proxy and try again.
Weak Wi-Fi signalMove closer to your router for a stronger signal, or switch to a more reliable network.
Browser compatibility issuesEnsure you’re using the latest version of recommended browsers (Chrome, Firefox, Safari, Edge)

💡Checklist before the exam If your audio still isn’t working:
  • Check Audio Inputs: Make sure the microphone is functioning and not muted.
  • Test Your Devices: Use the audio test feature available in the Talview interface to do this.
  • Revisit Your System Settings: Ensure that Talview is allowed to access your microphone and speakers in your device settings.

🆘 Need More Help?

If you’ve tried all the above steps and still experience any issue,
  • Reach out to the Talview Support team with a brief description of the situation and the steps you’ve attempted.
  • Take a screenshot of your audio settings and error messages you received.
  • Share your device and browser details
Or you can raise a support ticket We’re here to assist you so that you can focus on assessments, not on tech troubles.