Hardware Testing & Setup
Secondary Camera Shows Wrong Angle
A secondary camera ensures a complete view of your testing environment. If it shows the wrong angle, it may disrupt your test. This article explains how to troubleshoot and fix this issue.
✅ Common Causes and Fixes
| What Might Be Wrong | What You Can Do |
|---|---|
| Misalignment of the Camera | Reposition the camera to face your test area diagonally. Ensure it covers the your desk and seat sufficiently. Check the height and angle, tilting it downwards as needed. Ensure your phone is placed in landscape mode. |
| Movement During Setup | Make sure your camera is steady. Secure the camera in place if using a tripod or mobile stand. Ensure the base is steady to avoid camera from shaking or moving |
| Obstructions in the View | Clear the area of any items blocking the camera view. Ensure there is a clear line of sight to capture the test area adequately. |
| Connectivity Issues | Verify that both devices are connected to a stable internet connection. Run a speed test and resolve any network unstable issues. Reconnect devices if necessary. |
🛠️ Final Checks
- After making adjustments, conduct a final test to ensure that the camera angle is correct and provides the coverage you need.
- Confirm that the camera feed is stable and uninterrupted, with a clear view of your test environment.
🆘 Need More Help?
If you’ve followed the steps above and your secondary camera is still displaying the wrong angle,- Take a screenshot of the camera feed and any error messages.
- Reach out to Talview support team for further assistance